--- title: privacy-policy description: Privacy policy setting out how Empathica Counsellor Training processes personal data --- [![The Counsellor's Path Logo 500 x 196 px](https://www.counsellorspath.co.uk/hubfs/Logo%20%20500%20x%20196%20px.png)](https://www.counsellorspath.co.uk/) - [Home](https://www.counsellorspath.co.uk) - [Your Path](https://www.counsellorspath.co.uk/how-to-become-a-counsellor-uk) - Our Courses Show submenu for Our Courses - [Level 2](https://www.counsellorspath.co.uk/level-2-counselling-course) - [Level 3](https://www.counsellorspath.co.uk/level-3-counselling-course) - [Level 4](https://www.counsellorspath.co.uk/level-4-counselling-course) - [About Us](https://www.counsellorspath.co.uk/about-us) - [Apply Now](https://www.counsellorspath.co.uk/enrol-counselling-course) - [Home](https://www.counsellorspath.co.uk) - [Your Path](https://www.counsellorspath.co.uk/how-to-become-a-counsellor-uk) - Our Courses Show submenu for Our Courses - [Level 2](https://www.counsellorspath.co.uk/level-2-counselling-course) - [Level 3](https://www.counsellorspath.co.uk/level-3-counselling-course) - [Level 4](https://www.counsellorspath.co.uk/level-4-counselling-course) - [About Us](https://www.counsellorspath.co.uk/about-us) - [Apply Now](https://www.counsellorspath.co.uk/enrol-counselling-course) [Contact us](mailto:info@counsellorspath.co.uk) # Privacy Policy **The Counsellor's Path Ltd** (“we”, “our”, “us”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and store your data when you visit our website or interact with our services.   ##### Who We Are The Counsellor's Path Ltd provides counselling skills training and professional counsellor education. We are the **data controller** for personal data collected via our website. **Contact:** [info@counsellorspath.co.uk](mailto:info@counsellorspath.co.uk) ##### **Information We Collect** We may collect information you provide directly, such as: - Name, email, phone number - Enquiry or contact form submissions - Course applications and enrolment details We may also collect information automatically: - IP address, browser type, and device information - Website usage and analytics (via cookies) ##### **How We Use Your Data** We use your personal information to: - Respond to enquiries and course applications - Manage enrolment, payments, and student records - Send marketing communications (where you have consented or under legitimate interest) - Improve our website and services We only process personal data where there is a lawful basis: consent, contract, legal obligation, or legitimate interest. ##### **Marketing Communications** We may send information about courses, events, or resources where: - You have given your **consent**, or - You have requested information relevant to your professional development You can unsubscribe at any time using the link in our emails or by contacting us directly. ##### **Data Storage and Security** Your data is stored securely and accessed only by authorised staff. We use trusted third-party service providers, including **HubSpot** and **Google**, to support website hosting, analytics, and communication. Where data is processed outside the UK, appropriate safeguards are in place to ensure compliance with UK GDPR. ##### **Sharing Your Data** We do **not sell or rent your personal data**. We may share personal data with third-party service providers only where necessary to deliver our services (for example, to register you for a qualification with CPCAB, website hosting, analytics, or email systems), or where required by law. All providers are required to process data securely and in accordance with UK GDPR. ##### **Retention of Data** We keep personal data only as long as necessary for the purposes outlined above, or to comply with legal or accreditation requirements: - Course applications, enrolment, and assessment records: **6 years** - Marketing data: until consent is withdrawn - Complaints: **6 years** After this period, data is securely deleted or anonymised. ##### **Student Self-Declarations** We may collect **self-declared information**, such as health conditions or support needs, to ensure safe, inclusive, and professional training. Providing this information is **voluntary**. Any such data is stored securely, accessed only where necessary, and used solely for training support and compliance purposes. **Lawful basis:** consent and/or legitimate interest. ##### **Cookies and Tracking** We use cookies and similar technologies to ensure the website functions correctly and to understand how visitors use the site. We comply with the **UK General Data Protection Regulation (UK GDPR)** and the **Privacy and Electronic Communications Regulations (PECR)**. ###### What are cookies? Cookies are small text files placed on your device when you visit a website. They help the website work properly and provide information about how it is used. ###### Cookies we use Strictly necessary cookies These cookies are essential for the operation of the website and do not require consent. They support: - Website security - Page navigation - Form submission Without these cookies, the website cannot function properly. Analytics cookies We use analytics cookies to understand how visitors use our website, such as which pages are visited and how long visitors stay on the site. These cookies are provided by **HubSpot**, our website hosting and analytics platform, and are only used **with your consent**. The information collected is used to improve our training content and website performance. Functionality cookies These cookies help the website remember choices you make, such as preferences or previous interactions with forms. They are not essential and are only used **with your consent**. HubSpot Our website is built and hosted using **HubSpot**, which places cookies to support website functionality and analytics. HubSpot acts as a data processor on our behalf in accordance with UK GDPR. Managing your cookie preferences When you first visit our website, you will be shown a cookie banner allowing you to accept or reject non-essential cookies. You can change your preferences at any time using the cookie settings tool or through your browser settings. ##### **Your Rights** Under UK GDPR, you have the right to: - Access your personal data - Correct inaccuracies - Request deletion - Restrict or object to processing - Withdraw consent at any time To exercise these rights, contact us at [info@counsellorspath.co.uk](mailto:info@counsellorspath.co.uk) ##### **International Transfers** Your data may be stored or processed in the **UK, EU, or other countries** where safeguards are in place. ##### **Complaints** If you have concerns about how your data is handled, you may contact us or raise a complaint with the **Information Commissioner’s Office (ICO)**. ##### **Changes to This Policy** We may update this Privacy Policy from time to time. The latest version will always be published on our website.   **Last updated:** 24/2/2026 [![Logo 500 x 196 px](https://www.counsellorspath.co.uk/hubfs/Logo%20%20500%20x%20196%20px.png)](https://www.counsellorspath.co.uk/) The Counsellor's Path Ltd is a company registered in England and Wales (Company no. 16818947)  Registered office: 51 Johnstone Close,  Bracknell, RG12 2GU [facebook icon](https://www.facebook.com/counsellorspath) [instagram icon](https://www.instagram.com/counsellorspath/) [linkedin icon](https://www.linkedin.com/company/the-counsellors-path/) ###### Get In Touch ![Phone-pink](https://www.counsellorspath.co.uk/hubfs/Phone-pink.svg) 07906 270893 ![Email-pink](https://www.counsellorspath.co.uk/hubfs/Email-pink.svg) [info@counsellorspath.co.uk](mailto:info@counsellorspath.co.uk) Copyright © 2026 The Counsellor's Path Ltd. All Rights Reserved. [Privacy Policy |](https://www.counsellorspath.co.uk/privacy-policy) [Terms & Conditions](https://www.counsellorspath.co.uk/hubfs/Attachments%20for%20sharing/Terms%20and%20Conditions.pdf)